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Country Club Hotels Zen Garden, Chennai
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Key details
About the Hotel
No 86, Mount Road,
Chennai,
India,
Tamil Nadu
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Getting around
A list of all available modes of transport
City Centre
Chennai
6.7
km
Airports
Chennai International (MAA)
8.7
km
Tirupati (TIR)
137.7
km
Train
Egmore Railway Station
9.1
km
Underground
Guindy Metro300 m
Little Mount
1.2
km
Location
No 86, Mount Road,
Chennai,
India,
Tamil Nadu
Map view
No 86, Mount Road,
Chennai,
India,
Tamil Nadu
City landmarks
National Park
Guindy National Park
8.6
km
Gulmohar Avenue
4.6
km
Park
Chennai Snake Park
2.7
km
Valluvar Kottam High Rd
Valluvar Kottam
5.7
km
Olympia Tech Park
1.8
km
Church
St Thomas Mount
2.4
km
Near
St Thomas Mount Hill Shrine
2.4
km
University
Central Institute of Plastic Engineering & Technology
1.6
km
Infant Jesus Shrine
610 m
1
Kaaraneeswarar Temple
1.5
km
Event hall
Advent Christian Church
840 m
Anna Salai
Dheeran Chinnamalai Statue
850 m
Park Hyatt
Flying Elephant
940 m
Casino
Rummy Online
970 m
Sri Ramanjayaneya Temple
1.0
km
Anna University
2.2
km
Near Stanley Hospital Junction 1.5 Km from Chennai Central Railway Station
Prakasam Salai
1.1
km
Flame
1.1
km
Vembuli Amman Koil
1.1
km
Nawab Sadatullah Khan's Jumma Masjid
1.1
km
Kamaatchi Amman Kovil
1.2
km
Church
New Life Assembly of God
1.2
km
Church
C S I St Thomas Church
1.2
km
Chetty St
Kamakshi Amman Temple
2.0
km
Church
St Thomas Garrison Church
2.1
km
Tamil Nadu Open University
3.7
km
University
Tamil Nadu Dr. MGR Medical University
4.6
km
Park
Children's Park
5.5
km
St. Thomas Mount
Little Mount Shrine
5.9
km
Nearby
Devi Cineplex
240 m
Restaurants
Only Coffee
210 m
#1/2
Annai Bakery & Sweets
4.1
km
No 17/8 Race Course Road Guindy
Pan Asian
5.4
km
1st Floor 63 Mount Road
Madras Pavilion
5.4
km
No 63 Mount Road
New Liberty Hotel
4.6
km
64 Anna Salai
Pizzas the Kingdom
5.5
km
9
Ottimo Cucina Italiana
5.3
km
No 63 Mount Road Guindy
Fabelle Chocolate Boutique
5.4
km
63 Mount Road ITC Grand Chola
Nutmeg The Gourmet Shop
5.4
km
63 Mount Road
Reviews and Ratings
Feedback from previous guests about their experience.
56%
liked the hotel and would stay again
Courteous staff
Comfortable room
Cockroaches present
Limited dining options
5.6/10
Guest rating
Rooms
5.2
Location
6.3
Service
6.0
Dining
5.8
Guest reviews
5.6/10
based on 14 reviews
5.8
5.8/10 based on 1 review
Paul
United Kingdom,
January
2025
7.2/10
The hotel is quite average and shows signs of wear, with a messy ambiance in common areas. The staff is generally friendly, and room service is prompt, but the premises could use a thorough cleaning. The food was delicious, making it a decent spot for dining. However, the overall maintenance needs attention, especially in the public spaces.
Rooms
7.0
The rooms were nice and tidy, though some had issues with the shower not working well. Overall, they were above average.
Service
7.0
The staff was cordial and room service was prompt, but there’s room for a more professional approach.
Location
8.0
Conveniently located close to Guindy Railway Station, making it easy to get around Chennai.
Dining
7.0
The food was delicious with options primarily focused on North Indian cuisine, though the breakfast spread was limited.
Facilities
5.0
Facilities were basic, and the common areas were not well maintained, which affected the overall appeal.
Hannah
United Kingdom,
January
2025
5.0/10
I stayed here for a night due to a late flight, and while the location is convenient for the airport, the overall experience was lacking. The room and bathroom were acceptable, but the breakfast was far from what I expected in terms of quality. Organizing the taxi pickup was the only good part, as everything else fell short of what I would consider acceptable.
Rooms
6.0
The room and bathroom were adequate, but don't expect western standards.
Service
5.0
The service was poor, with limited staff available and issues with ordering food.
Location
7.0
Convenient location close to the airport, but not much else to offer.
Dining
5.0
Breakfast was not acceptable by western standards and the service was lacking.
Facilities
5.0
The hotel lacks basic facilities and didn't provide internet in my room.
Jessica
United Kingdom,
January
2025
5.0/10
My stay at the hotel was less than ideal. While the bathroom had severe plumbing issues, making my experience quite uncomfortable, the complimentary breakfast was a decent highlight. The location proved tricky to navigate, and it was frustrating dealing with the unresponsive service. If you're willing to overlook the shortcomings, you might find it an average stay.
Rooms
5.0
The room faced plumbing issues, with a malfunctioning flush and a leaky AC.
Service
5.0
The service was lackluster, with unresponsive staff to multiple complaints.
Location
5.0
The location was tricky to find with poorly marked diversions.
Dining
5.0
The dining experience was disappointing; the dining hall was empty and the food options were limited.
Facilities
5.0
Facilities seemed poorly maintained, especially the lift and corridors.
Susan
United Kingdom,
December
2024
6.0/10
The hotel Zen Garden is conveniently located near public transport, making it easy to reach key spots in Chennai. While the rooms are basic and have some maintenance issues, the overall cleanliness is a plus. I found the dining experience lacking, with limited options and additional charges. Despite some downsides, the friendly staff made a genuine effort to help.
Rooms
5.0
The rooms are basic but kept clean. However, there were maintenance issues like a leaking AC and a malfunctioning bathroom flush that were quite bothersome during my stay.
Service
8.0
Staff members were very friendly and accommodating, offering a temporary room before check-in, which was a nice touch.
Location
7.0
The location is quite convenient, just a short walk from Guindy railway station and close to major transport routes.
Dining
5.0
The dining experience was disappointing, as the menu frequently lacked many items and what was available was rather basic. Breakfast came at an additional cost.
Facilities
6.0
Facilities were limited, with no swimming pool and a basic health club. However, the hotel was generally quiet.
Sharon
United Kingdom,
December
2024
5.0/10
Overall, my stay at the hotel was quite disappointing. The rooms were poorly maintained, with several issues that made my experience less enjoyable. On the positive side, the food was quite tasty and the size of the rooms was decent. However, the location felt uninviting, and I struggled with the service due to maintenance problems.
Rooms
5.0
The rooms were poorly maintained, and I encountered issues like dirty closets and malfunctioning keys.
Service
5.0
Service was not up to the mark due to various maintenance issues that made it frustrating to deal with.
Location
5.0
The location felt more like an industrial area, which was not appealing at all.
Dining
7.0
The food was the highlight of my stay; the preparation was good, but the service could have been better.
Facilities
5.0
Facilities were below average, with many switches and bathroom amenities not functioning properly.
Jennifer
United Kingdom,
December
2024
5.8/10
I chose this hotel mainly for its proximity to my workplace. My first stay was quite pleasant, but the second left much to be desired. While the staff were genuinely courteous and ready to assist, I was frustrated to find cockroaches in the room, which led to an allergy issue for me. Additionally, noise from the restobar was quite loud, and the room service menu was disappointingly limited.
Rooms
5.0
The room was comfortable, but the presence of cockroaches was unacceptable.
Service
8.0
The staff was very courteous and helpful throughout my stay.
Location
6.0
The hotel is somewhat okay, situated at the foot of the Guindy flyover, with a view of trains and low-flying aircraft.
Dining
5.0
Food in the restaurant was decent, but the limited options on the room service menu were disappointing.
Facilities
5.0
The hotel amenities could use significant improvement; I expected better comfort overall.
Courteous staff
Cockroaches present
Christina
United Kingdom,
November
2024
6.4/10
During my stay at Zen Garden, I found it to be a comfortable budget option with spacious rooms and decent South Indian breakfast. However, my experience was marred by severe cleanliness issues, particularly with unexpected bed bugs that left me quite uneasy. Despite the appealing price point, the lack of attention to hygiene made it difficult to fully appreciate the stay.
Rooms
7.0
The rooms were spacious, tidy, and comfortable, but a couple of issues with the shower in certain rooms caught my attention.
Service
6.0
The staff were generally helpful and accommodating, but professionalism could certainly use some improvement.
Location
8.0
The hotel is conveniently located near Guindy Railway Station, making travel around Chennai easy.
Dining
6.0
The food was above average, with a decent variety for breakfast and good North Indian meals available, but the spread was rather limited.
Facilities
5.0
While the hotel has a few useful facilities like a rooftop restaurant and parking, the overall maintenance could be better.
Jonathan
United Kingdom,
November
2024
5.6/10
I had a mixed experience at Zen Garden Hotel. The hotel is conveniently located near the airport and train station, making it great for short stays. However, the maintenance issues in my room were frustrating, and the dining options left something to be desired. While the staff was helpful, particularly Mr. Nigamath Ali, the overall experience was marred by some significant shortcomings.
Rooms
5.0
The room was generally clean, but I faced some plumbing issues. The flush wasn't working properly, and the air conditioning leaked, which made my stay less comfortable.
Service
7.0
The staff were courteous and responsive, especially when I needed assistance with cab arrangements on short notice. However, the service could improve in addressing maintenance issues promptly.
Location
9.0
The location is excellent, just a short distance from both the airport and Guindy station, making it very convenient for travelers.
Dining
5.0
The dining experience was disappointing as the breakfast was not complimentary, costing 100 per person for basic options, and many items from the menu were unavailable.
Facilities
5.0
The facilities, particularly the lift and corridors, were poorly maintained. The display in the lift was not functioning, which made it confusing during my stays.
Riley
United Kingdom,
October
2024
5.2/10
My stay at Zen Garden was quite disappointing overall. While the rooms were decent and comfortable, several issues affected our experience, including the cleanliness of common areas and poor dining options. The noise from music at night and lack of amenities made it less enjoyable. Given the price we paid, I expected much more.
Rooms
7.0
The rooms were decent, well-furnished, and comfortable, but could use better maintenance.
Service
7.0
The staff were cordial and prompt with room service, but it couldn't compensate for the overall experience.
Location
5.0
The hotel is located in an isolated industrial area, making it hard to find transport.
Dining
5.0
The breakfast options were very limited, and many menu items were unavailable during meals.
Facilities
5.0
Facilities need significant improvement; the common areas were unclean and poorly maintained.
Malcolm
United Kingdom,
October
2024
8.4/10
My stay was quite mixed. The hotel is centrally located in Guindy, making it easy to access the airport and main attractions in Chennai. The staff was very courteous and went out of their way to help, which was a highlight. However, I faced issues with the accessibility and relied on their services or taxi apps to find transportation. Overall, a decent experience with some notable drawbacks.
Rooms
Service
9.0
The staff was genuinely helpful and courteous, always ready to assist.
Location
8.0
The hotel is centrally situated in Guindy, very convenient for getting around.
Dining
8.0
The food was tasty and reasonably priced, a pleasant surprise.
Facilities
Edmund
United Kingdom,
September
2024
5.0/10
My experience at this hotel was incredibly frustrating. I arrived with high hopes, but the reception staff's attitude was beyond disappointing. The rooms were not ready when I arrived, and I was treated with indifference throughout my stay. Even though I have had some decent food there, the overall service was lacking. I won't be returning anytime soon.
Rooms
5.0
The rooms I tried were not available when promised, and the overall maintenance was questionable.
Service
5.0
The service was mediocre at best. The reception staff was rude and unhelpful, which made the experience miserable.
Location
5.0
The location is awkward and not very convenient, which added to my frustrations.
Dining
6.0
The food was good, but the service surrounding it felt underwhelming.
Facilities
5.0
Facilities are lacking basic amenities that would make the stay more comfortable.
Christopher
United Kingdom,
August
2024
6.8/10
My experience at this hotel was quite mixed. On one hand, the staff were very cordial and room service was prompt. However, the overall cleanliness left much to be desired, with neglected common areas. The food was a highlight, being delicious, and the location was quite convenient. Yet, the shabby condition of the hotel really affected my stay, making it less than ideal.
Rooms
6.0
The rooms were satisfactory but nothing special, lacking a modern feel.
Service
8.0
The staff were very cordial and attentive to our needs.
Location
8.0
The location was convenient for exploring the area, making it easy to get around.
Dining
7.0
The food was quite delicious, but the dining ambiance could use significant improvement.
Facilities
5.0
The facilities overall seemed dated and poorly maintained, needing urgent care.
Stuart
United Kingdom,
August
2024
7.0/10
Rooms
Service
Location
Dining
Facilities
Zoe
United Kingdom,
August
2024
6.2/10
This hotel has a lot of potential but needs several improvements. The location is central, but there aren't many nearby places to visit or dine, which was disappointing. However, the staff was truly kind and went out of their way to assist me. Unfortunately, the room I stayed in required significant updates and had issues like a leaky AC and noisy windows. The restaurant offered tasty food, though the Wi-Fi was only available in the lobby.
Rooms
5.0
My room was in dire need of renovation and had multiple issues, including a leaking AC and a window that wouldn’t close properly.
Service
9.0
The staff were very helpful and polite, always eager to assist despite the issues around me.
Location
5.0
The hotel is centrally located, but unfortunately, there are no walkable attractions or restaurants nearby.
Dining
8.0
I enjoyed the food at the Spice restaurant; it was quite good, though I never tried the other dining option.
Facilities
5.0
Facilities like the children's playroom need an upgrade as they lack proper maintenance and new toys.